How To + Intego

Getting Started with Family Protector

Posted on June 2nd, 2015 by

Family screenshot getting started with Family Protector

When you install Family Protector for the first time, you will be asked to create an account using the Family Protector Web Admin. After you create an account, we will send you an email with your user name and a link you need to click to confirm your new account.

If you don't have a Family Protector account yet, you can create one here: https://fp.intego.com/register

All set? Great!

There are three steps you must take to begin using Family Protector.

1. Install the Family Protector certificate on your child's device

Open the Family Protector Web Admin, log in with your email and password, and then click on the "Devices" section button.

Screenshot of Family Protector Web Admin with arrow pointing to the Devices section button.

In the Devices section, select the Add button and follow the steps provided (which are provided to you) to add the device to your Family Protector account. This allows you to manage the device (iPhone, iPad, and iPod Touch devices.).

2. Add your child to your Family Protector account

Go to the Family Protector Web Admin and click on the "Family" button.

Screenshot of Family Protector Web Admin with arrow pointing to the Family section button.

In the Family section, select the Add button to create a new family member. Then select Child and follow the steps provided. This adds your child's profile to your Family Protector account.

After installing the Family Protector certificate on your child's device and adding a child to your account, you're almost set! One more step.

3. Assign your child's device to the account you created for them in the second step 

Go back to the Devices section, and then drag and drop the device to your child's name.

Family Protector screenshot of Devices section, drag and drop in action.

That's it!

If you need to add more children and devices, you can do so by repeating the steps above.

You can always review these steps again by going to the Settings section in the Family Protector Web Admin, and then selecting Help.

Family Protector screenshot of Help section.

Now you're ready to begin applying rules and manage your child's iOS device.

Need help getting started with Family Protector?

You can access our Family Protector User Guide at any time. If you have any questions, you can always contact us through our support page. (Tip: On the Contact Support page, click the green "Ask Us" button for live chat support.)


Protect your kids. They will thank you when they're older. Download Family Protector today and give it a test run with our 14 day free trial!

  • William Messerschmidt

    Great program, and I’m glad that you added an iOS program for parental monitoring! So far, the only issue I have is that it took my 16 year old about 30 minutes to figure out she could download the Dolphin browser and get around web monitoring. I hope that either there’s a way to stop that which I haven’t found, or that the ability to stop new browser downloads gets added. O

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