Intego.com Terms of Use

Last Updated: 10/15/2025

IMPORTANT NOTICE REGARDING YOUR LEGAL RIGHTS. These Terms of Use include an agreement to resolve any legal disputes with us through final and binding arbitration rather than in court unless you timely opt out, as further set forth below in the "Dispute Resolution, Arbitration & Class Action Waiver" Section.

Welcome to www.intego.com. These Terms of Use set forth the terms and conditions under which you are authorized to use our website. The following terms and conditions (“Terms”) apply to your use of Intego software solutions, and www.intego.com and any other websites or online services that are owned and/or controlled by us available from time to time (collectively, the “Services”). The Terms form a legal agreement between you and Intego, Inc. (“Intego”, “we,” or “us”). By using the Services, you (sometimes referred to individually as “User” or collectively as “Users”) acknowledge that you have read, understood, and agree to be bound by these Terms, and to comply with all applicable laws and regulations.

IF YOU DO NOT AGREE, DO NOT USE THE SERVICES.

The Services and products are offered and available to users who are at least 16 years of age or older. By using the Services, you represent and warrant that you are of legal age to form a binding contract with Intego and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Services. All rights not expressly granted to Users in these Terms are hereby reserved by us.

BASIC TERMS AND RULES OF CONDUCT

1. To purchase or download a free trial of Intego's products, you may be asked to provide certain personal information. It is a condition of your use of the Services that all the information you provide to Us is correct, current, and complete. You understand that all information you provide to register with the Service is governed by our Privacy Policy. If you want to find out more about the way in which Intego collects and uses data, please read our Privacy Policy.

2. We welcome your questions, comments, and feedback regarding our products. We do not, however, accept confidential or proprietary information. Thus, all comments, feedback, ideas, suggestions, materials, information, and other submissions disclosed, submitted or offered to Intego (collectively, “Comments”) are not confidential and will become and remain with Intego. The disclosure, submission, or offer of any Comments will constitute an assignment to Intego of all worldwide rights, titles, and interests, and goodwill in the Comments without payment of any compensation. Additionally, Comments submitted by you must not violate any right of any third party, and must not contain any libelous, abusive, obscene, or otherwise unlawful material. Intego reserves the right to remove any Comments for any reason, without prior notice. Notwithstanding the foregoing, Intego does not have any obligation to prescreen, monitor, edit, or remove any Comments. If your Comments violate these Terms of Use, you may bear legal responsibility for such Comments.

3. You must not defame, stalk, bully, abuse, harass, threaten, impersonate or intimidate people or entities and you must not post private or confidential information via the Services, including, without limitation, your or any other person’s credit card information, social security or alternate national identity numbers, non-public phone numbers or non-public email addresses.

4. You may not use the Services for any illegal or unauthorized purpose. You agree to comply with all laws, rules and regulations applicable to your use of the Services and your Comments, including but not limited to, copyright laws and the General Data Protection Regulation 2016/679 (GDPR).

5. You are the only one responsible for the safekeeping of your password and for handling your user data. Please, change your password on a regular basis. Do not disclose to third parties your user information (Username and password). You are the only one responsible for the activities related to your user account as well as for the activities related to your user account which you have transferred unjustifiable to third parties.

SUBSCRIPTION AND CANCELLATION

The Services and products are available to you upon selection of your subscription and registration. A full list of subscription plans and pricing is available on the Site. Intego reserves the right to amend subscription fees or institute new fees at any time upon reasonable advance notice posted on the Site or sent via email. Any changes to the pricing shall not affect your existing subscription and will become effective upon subscription renewal. Subscription purchases and refunds are handled via multiple third-party payment companies. Subscription plans renew automatically by default at the completion of the billing term, provided this is supported by your credit card, unless you cancel automatic renewal. The renewal term will be stipulated in your subscription terms at the time of purchase. The subscription fee will be charged automatically to the payment method you last selected. You may discontinue automatic renewal at any time. If you would like to cancel automatic renewal, please follow the instructions here.

MODIFICATIONS AND UPDATES

From time to time, Intego at its absolute discretion, can modify theServices, for example by adding or removing certain functions or by updating or replacing the Services. Intego may, at its sole discretion, provide limited technical support, upgrades and updates for the Intego VPN. In order to enhance and further develop the Services and may automatically download and install updates and upgrades from time to time. You hereby agree to receive such updates and upgrades as part of your use of the Services. We have no obligation to make available to you any support versions of the Services. Additionally, we shall have no obligation to provide support or maintenance for the Services under this Agreement.

FLEXTIVITY PRODUCTS

Flextivity Secure, Flextivity Monitor, and Flextivity Complete (“Flextivity Products”) may not be used to monitor the activities of any persona in the European Economic Area (EEA). Intego does not offer Flextivity Monitor or Flextivity Complete for purchase or trial to any User located in the EEA nor assume any responsibility for a User’s remote installation of Flextivity Monitor or Flextivity Complete in the EEA or any other behavior that violates the General Data Protection Regulation 2016/679 (GDPR). If you are purchasing or downloading a trial of one or more Flextivity Products you represent to Intego that you will not use Flextivity Monitor or Flextivity Complete in the EEA and/or to monitor any person in the EEA and take full responsibility for complying with the General Data Protection Regulation 2016/679 (GDPR), and all other applicable data protection laws.

THIRD PARTY CONTENT PROVIDERS SITES AND DISCLAIMERS

Some of the content and information available through the Services may be provided by companies that are not affiliated with Us (“Third Party Content”) and their source is clearly identified. In order to make the Services available, Intego cooperates with such third party providers (such as, Digital Commerce Providers for payment operations). Thus, you award Intego the necessary approvals to store and/ or process there safely your encoded data and/ or your encoded data traffic. The purpose is exclusively to make the Services available. In some cases, the Third Party Content may be available on the Intego website or available through a link to a third party site (“Linked Websites”). We provide these Linked Websites solely for your convenience, and do not control or endorse any of them. We cannot be responsible for the content, promotions, security, tracking policies or privacy policies of such Linked Websites. In the case of Third Party Content, there may be additional restrictions that apply to its use. You should be careful to examine them (for example, in accompanying statements or caveats or their posted terms of use) because they may be more restrictive than the restrictions We impose on our own, proprietary Content. Third Party Content providers may have reserved a right to modify the restrictions they impose on use of their content without notice. We make best efforts to monitor and choose our partners and secure the services provided to you. WE DISCLAIM ALL REPRESENTATIONS AND WARRANTIES REGARDING CONTENT, GOODS, SOFTWARE OR SERVICES YOU OBTAIN FROM THIRD PARTY PROVIDERS. If you want to find out more about the third party providers, with whom Intego cooperates, please read our Privacy Policy.

WARRANTIES AND LIABILITY

The Services and all content, functionality and features within it (the “Materials”) are provided “as is” and without warranties or representations of any kind either expressed or implied. To the greatest extent permitted by law, We disclaim and exclude all warranties, terms and representations that may otherwise be implied, including any warranties as to compatibility, satisfactory quality, and fitness for a particular purpose, or that content, information or functionality of the Services is accurate, error-free or uninterrupted, and/or does not infringe the rights of any third party. INTEGO AND ANY THIRD PARTIES MENTIONED ON THE SERVICES ARE NEITHER RESPONSIBLE NOR LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION) ARISING OUT OF OR RELATING IN ANY WAY TO THE SERVICES, CONTENT OR INFORMATION CONTAINED WITHIN THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. USERS’ SOLE REMEDY FOR DISSATISFACTION WITH THE SERVICES AND/OR LINKED WEBSITES IS TO STOP USING THE SERVICES. TO THE EXTENT ANY ASPECTS OF THE FOREGOING LIMITATIONS OF LIABILITY ARE NOT ENFORCEABLE, THE MAXIMUM LIABILITY OF INTEGO TO USER WITH RESPECT TO USER’S USE OF THIS SITE IS $500 (FIVE HUNDRED DOLLARS). Each User indemnifies, and will keep indemnified, Intego against all forms of liability, actions, proceedings, demands, costs, charges and expenses which Intego may incur or be subject to or suffer as a result of the User’s use of the Services and functionality provided by it.

NO ILLEGAL OR MALICIOUS USE

You undertake to comply with all applicable laws, rules and regulations and warrant that you will not and will not permit any third party to use the Service in any manner that may breach applicable law or infringe third party rights. Without limiting the generality of the above, you undertake and warrant that you will not and will not allow a third party to (A) reverse engineer, disassemble, decompile, translate, reconstruct, transform or extract any portion of the Services (including without limitation any related malware signatures and malware detection routines), or (B) change, modify or otherwise alter the Services (including without limitation any related malware signatures and malware detection routines); (iv) publish, resell, distribute, broadcast, transmit, communicate, transfer, pledge, rent, share or sublicense the Services; (v) use the Services to provide or build a product or service that competes with the Services; (vi) use or attempt to use the Services to upload, store or transmit any data, information or materials that: infringe the intellectual property or other rights of third parties; contain any unlawful, harmful, threatening, abusive, defamatory or otherwise objectionable material of any kind; or otherwise in any way damage, disable or impair the operation of the Services; (viii) gain or attempt to gain unauthorized access to the Services or to networks connected to it, or to content stored or delivered through it, by any means, including by hacking, spoofing or seeking to circumvent or defeat any firewalls or other technological or other protections or security measures. The present use agreement, the applicable laws and other provisions are binding for you and you are the only one responsible for the observance thereof. You understand that Intego undertakes no responsibility for your actions. In case of statutory violations by the user, Intego may cooperate with public or private authorities at its sole discretion as provided by law. Intego reserves the right, in case of breach of this Agreement, to, inter alia, restrict or suspend, in whole or in part, the access to the Services without awarding a refund for the Services already paid for, as well as to initiate legal actions.

INTELLECTUAL PROPERTY AND PRIVACY

We own, control, and/or license all text, graphics, interfaces, photographs, trademarks, logos, and computer code contained on the Services(collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression, and arrangement of this Content. The Content is protected by trade dress, copyright, trademark laws, and other intellectual property rights and laws. Any information, data, or other content which is generated in the course of use of the Services by a User (“Data”) shall vest in and be owned by Intego in the same manner as the Content. To the extent such Data contains any personally identifiable information, the terms of Intego’s Privacy Policy shall apply. The Services and all Content, including Data, may not be copied, reproduced, republished, uploaded, posted, transmitted, decoded, reverse engineered or distributed without Intego’s prior written consent. However, as long as a User complies with these Terms, We grant the User a personal, non-exclusive, non-transferable, and limited privilege to enter and use the Services. This permission is conditioned on the User not modifying the Services or the Content, and the User’s acceptance of any terms, conditions, and notices accompanying the Content or as otherwise stated in the Services. Notwithstanding the foregoing, any materials available for downloading, access, or other use from the Services that may have their own license terms, conditions, and notices will be governed by such terms, conditions, and notices. If the User posts to the User’s personal social media including, without limitation, Facebook, Twitter or LinkedIn and the User tags Us or uses another related hashtag, the User grants Us the irrevocable, unrestricted right to repost the User’s post on the Services.

BRANDING

No User may publish or use any Intego brand, branding or logos except with Intego’s prior written consent. Users must not remove or alter any copyright or other proprietary notices contained within the Services.

NON-COMPLIANCE

If a User does not comply with any aspect of these Terms, We may (without prejudice to any other rights or remedies available to it) cancel or suspend that User’s account, disable the ability of that User to use the Services, and/or terminate these Terms (including the license granted within it). We shall not be liable for any loss or damage suffered by Users as a result of Us exercising our rights under this clause. You agree to indemnify and hold Intego and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any alleged claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your access to or use of the Services The user is solely responsible for his or her actions when using the Services.

GOVERNING LAW AND JURISDICTION

These Terms shall be governed by Delaware law, and all Users submit to the exclusive jurisdiction of the state of Delaware for any matter or dispute arising in relation to these Terms and the Services, subject to the arbitration clause in the “Dispute Resolution” section below.

MISCELLANEOUS

If a court or other tribunal of competent jurisdiction holds any of the provisions of these Terms to be void or unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of these Terms, so that these Terms shall remain in full force and effect. Intego’s failure to insist on or enforce strict performance of these Terms shall not be construed as Intego’s waiver of any provision or any right it has to enforce these Terms, nor shall any course of conduct between Intego and you or any other party be deemed to modify any provision of these Terms. These Terms shall not be interpreted or construed to confer any rights or remedies on any third parties. Intego customer service representatives are not authorized to modify any provision of these terms, either verbally or in writing.

DISPUTE RESOLUTION, ARBITRATION & CLASS ACTION WAIVER


Please review these provisions carefully, as they include an agreement to arbitrate any and all claims or disputes between you and Intego (the “Agreement to Arbitrate”), which shall be binding on you absent your valid election to opt-out.

AGREEMENT TO ARBITRATE. You agree that any dispute or claim of any kind whatsoever between you and Intego, regardless of when the dispute or claim arose or has arisen, will be decided by a binding arbitration administered by the American Arbitration Association (“AAA”) pursuant to its Consumer Arbitration Rules and Mediation Procedures, Commercial Arbitration Rules and Mediation Procedures, and/or Mass Arbitration Supplementary Rules (together, the “AAA Rules”), as applicable, and pursuant to this Agreement. The disputes and claims to which this Agreement to Arbitrate between you and Intego applies includes, but is not limited to, any and all disputes or claims in connection with or relating in any way to this or one or more previous versions of the Agreement or your use of or access to the Services, any and all claims that arose before you accepted any version of this Agreement containing an arbitration provision, and the arbitrability of any and all disputes and claims (consistent with the “Delegation of Arbitrability” term below).

If there is a conflict between the Agreement and the AAA Rules, then we will follow the Agreement. The form of the arbitration hearing (i.e., in person or virtual) and its location will be determined in accordance with applicable AAA Rules. The fees and costs associated with arbitration will be those set forth in AAA applicable fee schedules. To learn more about the AAA Rules and how to begin an arbitration, you may call AAA at 800-778-7879, email AAA at [email protected], or visit AAA’s website at www.adr.org.


Any arbitration under the Agreement, including both the provisions of the Agreement and enforcement of the Agreement, shall be governed by the Federal Arbitration Act (9 U.S.C. §§ 1 et seq.) and not by any state law concerning arbitration. Any award by the arbitrator shall be in writing and will be final and binding on all parties, subject to any limited right to appeal under the Federal Arbitration Act. Judgment upon any award in arbitration may be entered in any court having jurisdiction.

If a court or arbitrator decides that any part of this Agreement cannot be enforced as to a particular claim for relief or remedy (such as declaratory relief), then that claim or remedy (and only that claim or remedy) shall be severed and must be brought in court and any other claims must be arbitrated. Any claims or causes of action seeking relief not subject to arbitration under applicable law shall be stayed in a court of competent jurisdiction pending completion of the arbitration of the remaining claims to the maximum extent permitted by law.

Delegation of Arbitrability. For the avoidance of doubt, this Agreement to Arbitrate includes an agreement by you and Intego that the authority to determine the threshold question of whether a dispute or claim between you and Intego is subject to arbitration—that is, whether such dispute or claim is arbitrable—shall rest exclusively with the AAA arbitrator and not with a court.


Informal Dispute Resolution. Before initiating an arbitration, you and Intego agree to make a good-faith effort to resolve any dispute informally (“Informal Dispute Resolution”). To begin this process, the party seeking resolution must send the other party a written Notice of Dispute (“Notice”). If you are sending a Notice to Intego, you must email it to undefined

If Intego is sending a Notice to you, it may do so using the contact information associated with you or your account and/or by any other method reasonably calculated to provide you with actual notice. To be valid, your Notice to Intego must include your full name, the email address you used to create your account, and a description of the nature of your dispute or claim and the specific relief sought. To be valid, Intego’s Notice to you must include a description of the nature of its dispute or claim against you. The Informal Dispute Resolution period lasts 60 days from the date the Notice is received and is a mandatory prerequisite to initiating arbitration. During this 60-day period, any applicable statute of limitations or filing deadlines will be tolled.

Waiver of Class and Representative Actions. YOU AND INTEGO MAY NOT BRING CLAIMS AGAINST THE OTHER AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION. The arbitrator cannot hear class or representative claims on behalf of Intego users. However, nothing in this section shall prevent you or Intego from participating in a class-wide settlement of claims.


Mass Arbitration. If more than 25 arbitration demands of a substantially similar nature, alleging substantially similar or identical claims or causes of action, are filed against us by the same law firm or collection of legal counsel or law firms, AAA shall (i) group the arbitration demands into batches of no more than 25 demands per group; and (ii) provide for resolution of each group or batch as a consolidated arbitration with one set of filing and administrative fees and a single arbitrator assigned per group or batch. You and Intego agree to cooperate in good faith with AAA to implement the aforementioned protocol for mass, collective, and/or batch arbitrations with regard to resolution, fees, and administration. To the extent AAA does not enforce these batching procedures, the parties agree that AAA shall endeavor to assign multiple proceedings to a single, mutually agreeable merits arbitrator consistent with the AAA Mass Arbitration Supplementary Rules.

Claims Not Subject to Arbitration. Notwithstanding the above, either you or Intego may elect to:


(1) litigate a claim in small claims court (or similar court) of your city or county of residence if the amount at issue is within the jurisdictional limits of that court. If the dispute is commenced as an arbitration by one party, the other party shall have 30 days after service to elect to proceed in small claims court instead. In the event of such an election, the arbitration will be dismissed, and either party may commence the claim in small claims court.


(2) bring an action in state or federal court that asserts claims for patent infringement or invalidity, copyright infringement, piracy, moral rights violations, trademark infringement, and/or trade secret misappropriation.


OPT-OUT OF ARBITRATION AGREEMENT. You may opt out of the Agreement to Arbitrate within 30 days after your first use of the Services or availability of this Agreement to Arbitrate, whichever is later, by sending written notice of your decision to opt out to

with the subject line “ARBITRATION AND CLASS ACTION WAIVER OPT-OUT.” To be valid, your notice of your decision to opt out must include your full name and the email address you used to create your account. If you do not opt-out within the 30-day timeframe, then the Agreement to Arbitrate shall be binding.

AMENDMENTS

We reserve the right to amend or update these Terms at any time with or without notice to Users, and may also add new features or functionality to, or change or remove existing features or functionality from, the Services that will be subject to the Terms. Any User who continues to use the Services after any changes are made will be deemed to have agreed to those changes.

FEEDBACK AND CLAIMS OF INFRINGEMENT

We welcome any feedback Users have regarding the Services. Please be aware that any feedback Users provide shall be deemed non-confidential, and we shall be free to use such information on an unrestricted basis. If a User believes that any content appearing on the Services infringes the User’s copyright rights, We want to hear from the User. Please forward the following information in writing at the address listed below:

  1. The User’s name, address, telephone number and e-mail address;
  2. A description of the copyrighted work that the User claims has been infringed;
  3. The exact URL or a description of each place where alleged infringing material is located;
  4. A statement by the User that the User has a good faith belief that the disputed use has not been authorized by the User, its agent, or the law;
  5. The User’s electronic or physical signature or the electronic or physical signature of the person authorized to act on the User’s behalf; and
  6. A statement by the User made under penalty of perjury, that the information in the User’s notice is accurate, that the User is the copyright owner or authorized to act on the copyright owner’s behalf.

Please provide any feedback or claims of infringement to undefined. Additional contacts, including the mailing address and contact number, may be found by visiting our Contact Page.

REFUND POLICY

We are confident that our software will meet your needs. However, If you are not happy with your purchase, please let us know within 30 days from the date of your purchase by sending an email to [email protected] including your subscription information and reason for requesting the refund and we would be happy to issue a refund to you. Provided the above conditions are met, your refund request will be processed within 14 days. Upon processing of your refund, you agree to delete and uninstall all copies of our software in your devices. Please note that different terms may apply, if the software is purchased through a third-party provider, so please review your offer terms in advance.