• We are in the security business!

    In order to provide you the safest financial transaction, our payment application requires that you upgrade your browser to one of the following options:

    If your operating system is older than OS X 10.8, the latest version of Safari will not be supported. We recommend using the latest Chrome or Firefox to complete this transaction. Your choice of browser will not impact the performance of the Intego software that you have purchased. 

Cookie Policy

About cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies on our Website (as defined below) do not typically contain any information that personally identifies a user, other than your email address which is stored during the purchase process, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

How We Use Cookies

We use cookies on our website (available at https://www.intego.com/) (“Website”) for a variety of reasons as detailed in this Cookie Policy.

If you create an account with us, then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

The Website offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

From time to time we may offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after leaving the page.

When you submit data through a form such as the form found on the submit a request/malware page or send us an email or comment form on our blog, cookies may be set to remember your user details for future correspondence.

In order to provide you with a great experience on the Website we provide the functionality to set your preferences for how this Website runs when you use it. To remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page on the Website.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for additional information). Please note that disabling cookies will affect the functionality of this Website. Disabling cookies may result in also disabling certain functionality and features of this Website. Therefore, it is recommended that you do not disable cookies.

Should you choose to proceed with disabling cookies, you can obtain up-to-date information about blocking and deleting cookies with regards to the specific browser being used via the links:

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter when using the Website.

Google Analytics:

Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the Website and ways that we can improve your experience. These cookies may track your use of the Website, including without limitation, how long you spent on the Website and the pages that you visited so we can continue to provide engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page (https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage)

Bing, Quantcast and Mixpanel:

Third party analytics, like Bing, Hotjar, Quantcast and Mixpanel, are also used to track and measure usage of the Site so that we can continue to provide engaging content. These cookies may track your use of the Website, including without limitation, how long you spent on the Website or specific pages you visited, which helps us to understand how we can improve the Website. The relevant privacy policies are available for your review at: 

Mixpanel: https://mixpanel.com/privacy/,

Quantcast: https://www.quantcast.com/privacy/

Bing: https://www.appsflyer.com/services-privacy-policy

Hotjar:

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

VWO:

From time to time, we test new features and make subtle changes to the way that the Website is delivered. When we are testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the Website whilst ensuring we understand which optimizations you appreciate the most. Third Party Optimization companies, like VWO use cookies to provide such services, you can find out more information about the cookies they use in their privacy policies available at: https://vwo.com/knowledge/what-are-the-cookies-stored-by-vwo/

Zendesk:

To provide you with online chat support, we use Zendesk. Zendesk may place a number of cookies in your browser. These are known as First Party Cookies and are required to enable to hold session information as you navigate from page to page within the Website. For example, we use cookies on our Websites to understand visitor and user preferences, improve their experience, and track and analyze usage, navigational and other statistical information. The relevant privacy policy is available for your review at: https://www.zendesk.com/company/customers-partners/privacy-policy/.

Affiliate Tracking:

Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.

Social Media:

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, Linkedin and Youtube will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

Our details

This website is owned and operated by Intego, Inc.

We are registered in the US and our office is at:

500 Union Street #300

Seattle, WA 98101 USA

You can contact us

  • By post, using the postal address given above;
  • Using our website contact details;
  • By email, using support@intego.com

Data protection officer

Our data protection officer's contact details are:

  • Venetia Argyropoulou ⟨dpo@intego.com)

Last revision May 31, 2020